1)   Rander 3.0
Rander is CTI software integrated with Panasonic PBX. Your company can work far more effectively with Rander as it gives you basic CTI call center functionality.
cti, pbx, panasonic, soft, software, KX-TDA100, KX-TDA200, KX-TDA30, KX-TD1232, KX-TD816,

 2)   Terrasoft Call Center 2.8
Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.
call centre, call center, crm, customer relationship management, crm software, crm vendor, crm tools, crm application, crm solution, small business crm,

 3)   StromaSoft CRM Customer Service Helpdesk - Outlook Edition 3.3.0
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters. A customer service ticket is created for every work task from reviewing a document to taking a telephone message.
CRM, Help desk, Helpdesk, Newsletter, eCRM, Outlook, Telephony, CRM, Workflow, tickets,

 4)   CT Developer Studio 2.0
Integrate computer with telephony quickly and easily. Develop and run IVR applications on your Windows PC. IVR software development should not be difficult! CT Developer Studio helps you develop and host automated call handling systems.
interactive voice response system, interactive voice response, telephone answering software, ivr, ivr software, voice mail, voicemail, voice mail software, communication system, sip,

 5)   4Sales CRM 2.8
4Sales CRM is the affordable, team-based customer management solution that will help you gain control of your customer relationships, and boost overall revenue by delivering a complete business solution with sales automation.
crm, customer relationship management, crm software, crm vendor, crm tools, crm application, crm solution, small business crm, crm system, services,

 6)   Digital PhoneBook 2003
A very simple, fast, friendly contact management software with printing ability, phone dialer, backup/restore features, moving/copying contact cards. Easy email and browsing. Allows importing including Outlook Express and Comma/Tab delimited files.
contact manager, PIM, personal information manager, contact management, dialer, phone book, phonebook, phone list, phone, phone number,

 7)   rapidHELP 2.1
rapidHELP - Your Trial Software for Call Centre, Helpdesk and Support
Service Desk, helpdesk, support, call, call center, ticket, service, helpdesk software, service software, callcenter,

 8)   Easy-CSS 1.01
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.
customer, Technician, customer service, customer request, schedule, appointment, knowledge base, crm, contract, help desk,

 9)   AutoSecretary 4.0
Autosecretary is a software solution for handling incoming and outgoing voice phone calls based on AI voice processing feature. It can call your customers and give them different personalized sets of voice information based on custom scripts.
Automated attendant, autosecretary, answering machine, calling machine, dialing machine, CND, voice modem, communication, subscribe, r dialogic,

 10)   DataTrack System 2.0.6479.3
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams.
support management, help desk software, call center, work order management, customer support, issue tracking, trouble ticket, defect tracking, helpdesk, helpdesk software,

 11)   Voice Call 4.2
Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause.
answering machine, dialer, call center,

 12)   Request Tracker 3.1
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
help desk, call center, helpdesk, workorder database, CRM, KMS, customer relations management, customer resource management, resource management, customer service,

 13)   phulmonty 1.1.3
PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor
order entry, inventory control, sales management, contact management, call center, CRM,

 14)   Public Folder HelpDesk for Outlook 9.2.5
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.
Helpdesk, Outlook, Issue Tracking, Support, Call center, computer support, group support, help desk software, itil, IT help desk,

 15)   LBE Desktop Helpdesk 4.0.181
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service,

 16)   Software Publishers CRM 2.8
Re-Imagine your software business! The light version of popular Terrasoft CRM released specially for Software Publishers. Customer database application that lets you build your software brand by providing the best sales and support experience.
crm, customer relationship management, crm software, crm vendor, crm tools, crm application, crm solution, small business crm, crm system, services,

 17)   Help Desk-99 4.0.165
Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service,